Online publishing has been one of Jen Chang's research areas in the last few years. Currently completing her thesis in SFU's Master of Publishing program, she focuses her research on new media publishing. She earned her undergraduate degree in Cognitive Science and is interested in topics related to human-computer interaction. She has worked on preprint and electronic journal projects in both science and humanities, including the Canadian Journal of Communication, Canadian Journal of Mathematics, Canadian Mathematical Bulletin and the CECM preprint server. She is a webmaster by trade and her websites have won numerous awards.
She regularly trains and supervises school students from career preparation programs by offering opportunities in web publishing and interface development. She is the project manager of one of CoLab's sub-projects, SAMPLE and also administers CECM's award-winning website.